Programme 10
Communications & Public Affairs
Communications treated as institutional infrastructure: consistent messaging, credible reporting and structured relationships with the bodies that decide your operating conditions.
- Services
- 12
- Primary engagements
- 6
- Specialist services
- 6
- First consultation
- No fee
Programme outcomes
What this programme is for
Institutional communications, stakeholder engagement and public affairs support.
- One message set used consistently across every audience
- Structured, recorded stakeholder relationships
- Preparedness for scrutiny before it arrives
Our methodology
How every engagement in this programme runs
01
Position
We audit current messaging, channels and stakeholder perception.
02
Analysis
Audiences are segmented by the decision each one makes about you.
03
Design
A message architecture, channel plan and engagement calendar are produced.
04
Embed
We train spokespeople and hand over templates, tracking and review points.
Method is fixed; depth and duration are calibrated to the size and obligations of your organisation.
Primary services
6 core engagements
Communications Strategy
Audience, message and channel strategy tied to organisational objectives.
- Engagement
- 6–8 weeks
- Format
- Consultancy
Stakeholder Mapping & Engagement Plan
Who matters, what they decide and how the relationship is managed.
- Engagement
- 4–6 weeks
- Format
- Consultancy
Annual Report & Impact Publication
Editorial, data presentation and production of your published reporting.
- Engagement
- 8–12 weeks
- Format
- Managed Service
Public Affairs Advisory
Structured engagement with local authorities, combined authorities and parliamentarians.
- Engagement
- Ongoing
- Format
- Retainer · Consultancy
Crisis Communications Preparedness
Scenario planning, holding statements and a tested escalation protocol.
- Engagement
- 4–6 weeks
- Format
- Implementation
Brand & Message Architecture
A defensible identity and message set across every organisational touchpoint.
- Engagement
- 6–10 weeks
- Format
- Consultancy
Specialist library
View all services in this programme
Other programmes
Continue across the Services Hub
Programme 01
Governance & Institutional Excellence
Board effectiveness, assurance and decision architecture for organisations that must evidence how they govern.
Programme 02
Organisation Performance
Structure, cost, capability and productivity reviews for organisations under delivery or funding pressure.
Programme 03
Leadership & Executive Advisory
Confidential advisory, interim capability and development for chief executives, directors and senior teams.
Programme 04
Digital & AI Adoption
Readiness reviews, system selection and safe artificial intelligence adoption for organisations without an IT function.
Programme 05
Operational Excellence
Process, quality and service delivery improvement for organisations running frontline operations.
Programme 06
Programme Delivery & PMO
Mobilisation, assurance and managed delivery support for funded programmes and multi-partner projects.
Next step
Discuss communications & public affairs
Tell us where your organisation is now. A structured 60–90 minute assessment, a written findings note within five working days, and no fee for the initial session.